Patient Portal appointments: What to expect

Sign up

  • Residents 65 and older can register for a vaccine appointment on the CDR Health Patient Portal, PatientPortalFL.com, or by phone at (844) 770-8548.
  • You will be contacted to schedule your appointment as appointments become available (details below in FAQs).
  • There are no vaccines without appointments.

Show up

  • Every person needs their own appointment.
  • Bring proof of Florida residency to your appointment (driver’s license, utility bill, rental agreement, or deed)
  • Show up on time for your appointment — not early.
  • Park and check in to get your shot.
  • For your safety, plan to wait at least 15 minutes after your injection to leave.
  • Fire paramedic crews are operating public vaccination sites scheduled through the Patient Portal.

Stay safe

  • Receiving both doses is critical for the vaccine to work.
  • Continue to wear masks, social distance, and avoid crowds, even after both doses.

Note: If you have had any kind of vaccine within 14 days prior to going in for your COVID-19 vaccine appointment, you will not be able to receive the vaccine.

Verify you have a VACCINE appointment

The Patient Portal allows users to sign up for vaccines in Pinellas County as well as COVID-19 testing in other counties. Make sure you’ve signed up for a vaccine appointment.

Vaccine Appointment Confirmation:

FAQs & more info

What happens if I miss the notification or I take too long to try to book my appointment?

You will be given a second chance to book when the next round of appointments is released. You will again receive a one-time notification and should schedule your appointment as soon as possible. If you miss that second chance, your name will go to the back of the pool. There is no exception. The goal is to put shots in arms as quickly as possible.

What if I’ve already gotten my vaccine somewhere else?

You can send a message via the email address provided in your notification asking to be taken off the list. That way, someone else will get the opportunity to book their appointment through the portal. If you take no action, the next person on the list will be invited.

What if the day(s) shown on the portal don’t work for my schedule?

There is still very limited vaccine supply. There is also a chance that the only available appointments slots will be short-notice and within a tight booking/appointment window. You must prioritize accordingly; many people would like to have your spot. The primary goal is to get as many shots in arms as quickly as possible.

What happens if I’m booking my appointment but need technical assistance?

Email CDR Health at the email address provided in your notification, or contact their 24/7 Call Center at 844-770-8548.

Why can’t I book my spouse at the same time I’m making an appointment?

Invitations are sent in chronological order based on when residents signed up for the portal. If your spouse did not receive a direct notification and is pre-registered in the portal, they will need to wait their turn. There is no simultaneous booking option for individuals within the same family unit.

I got my direct notification, but now the portal is saying all appointments are taken.

Availability is limited; it’s important to schedule ASAP as a spot is not always guaranteed. Individuals who don’t book their appointment upon first direct notification will get a second chance for the next round. If you miss that second round, though, your name will go to the back of the list.

What if I don’t have a computer or cell phone; how do I get on the list?

If you asked a friend or family member for help to create your account and received an invitation, we recommend you ask that person to help you schedule your appointment at www.patientportalfl.com. You can print out your appointment information afterwards to bring with you to your appointment. Alternately, you can call (844) 770-8548 to make your appointment.

Can my spouse and I use the same email to create an account?

Yes, you can create multiple accounts using one email address, but you have to create an unique user name for each account.

Need more help?

Those without internet access or who need assistance with the portal can call 844-770-8548. The call center is open 24 hours a day, seven days a week, and can provide guidance in English and Spanish. Any resident with the ability to access the internet is strongly encouraged to use the online portal, as phone wait times have been exceptionally long in neighboring counties using the same platform.

About CDR Maguire: Health & Medical

CDR Maguire’s healthcare team has been providing PCR, Antibody and Antigen COVID-19 test kits, laboratory services, test site logistics and management, and medical supplies and PPE to state and local governments since the start of the COVID-19 pandemic. CDR Maguire’s proprietary software, CDR HealthPro™, is designed to collect and keep track of patient data integrating all patient, county, state, and federal needs into one streamlined portal.