Are your tenants behind on rent?
Emergency rental assistance is available.
Apply today and invite your tenants to participate. The Pinellas County Emergency Rental Assistance Program assists Pinellas County households that have been unable to pay rent during the COVID-19 pandemic. Rent payments will be made directly to eligible households’ landlords or property managers.
Your tenants may qualify if they:
• lost significant income or incurred significant extra costs during the COVID-19 pandemic (since March 13, 2020),
• are behind on rent payments or at risk of missing a rent payment, and
• have a household income at or below 80% of the area median income (AMI). See the table below for the household income limits.
The application process can be started by either the tenant or the landlord and requires input from both.
Pinellas County 2021 Income Limits (effective April 1, 2021):
|Number of |
|80% of |
*Area Median Income (AMI) for households in the Tampa-St. Petersburg-Clearwater metropolitan area: $72,700
In order to receive rent payments, the landlord or property manager must complete a brief Landlord Application through the secure online application portal. Upon submission of the Landlord Application, all the tenants listed will receive an email invitation to participate in the rental assistance program. Landlords can also check the status of their tenants’ applications through the application portal.
Frequently Asked Questions
1. Why do I need to participate in the application process as a landlord?
The Emergency Rental Assistance application is a two-part process with a tenant application and landlord application. In order for you (the landlord) to receive your rent payments, you must complete the landlord application through the secure online application portal. This should take no more than 30 minutes of your time.
The landlord application allows the information you provide to remain confidential and separate from the tenant application portal. The information will ensure that the payments are made to the correct person or organization.
Landlords need to submit a brief landlord application and provide the following documentation:
- A valid W-9 for payment
- Lease agreement and rent ledger for each tenant you would like to participate in the ERA program
Landlords can upload documentation for their tenants’ directly in the landlord application portal. If you have more than 10 tenants, there is an option to upload tenant information in bulk.
2. Can landlords and property managers apply on behalf of a tenant? How can a landlord assist a tenant with applying?
While landlords cannot apply on behalf their tenants, the Emergency Rental Assistance application is a two-part process with a tenant application portion and landlord application portion. In order to receive rent payments, the landlord or property manager will need to complete the brief landlord application, which should take no more than 30 minutes.
Landlords and property managers also have the ability to invite tenants to apply (via email address) from the application portal. Landlords and property managers can assist by providing the required documents, including W-9’s and lease agreements, through the secure landlord application portal.
Landlords may also wish to assist by providing their tenants with computer resources or scanning the needed documents for the online application.
3. Will I be able to check the status of my tenants’ applications?
Yes, landlords will be able to check the status of applications and payments on behalf of tenants once they have registered and applied through the Landlord portal. Landlords will also have the ability to invite tenants (via email address) from the Landlord Application portal.
Upon submission of the Landlord Application, all the tenants listed will receive an email invitation to participate in the ERA program. If you have 10+ tenants, there is an option to upload tenant information in bulk.
4. My tenant was impacted last year by the pandemic and owes back rent but has moved out. Does my tenant have to be currently living at my property to qualify for rental assistance?
Yes. The rental assistance application requires, if available, a current rental agreement, signed by the applicant and the landlord or sublessor, that identifies the unit where the applicant currently resides and establishes the rental payment amount.
5. As a landlord, will I owe taxes on the rental assistance payments I receive on my tenant’s behalf?
Yes, emergency rental assistance payments, whether from the tenant or from the Emergency Rental Assistance Program on your tenant’s behalf, are includible in the landlord’s gross income.
6. What if I have additional questions about the program?
If your question is not answered here, you can call the program helpline at 855-379-3515 or email firstname.lastname@example.org. Helpline hours are Monday through Friday 8:30 a.m. – 5 p.m. You can also read more about the program’s policies and procedures here.