Frequently Asked Questions

Following Governor DeSantis’ executive order, 21-102, Pinellas County has no rules for face coverings or social distancing in public places, but other agencies and businesses may have their own policies.

The Centers for Disease Control and Prevention has updated their guidance on face coverings.

Vaccines and boosters are widely available for free at most pharmacies and other health clinics. See our vaccine page for more information.

If you lost your card, there are options for getting proof of your COVID-19 vaccination.

Public Site/Patient Portal

If you received your vaccine at a Pinellas County public site booked through www.patientportalfl.com, log in with your user name (most likely your email address) and password; if you forgot your password, select “Forgot Password” and a temporary password will be sent to you. Once logged in, click “Vaccination” on the top tool bar then select the down arrow to “My VVR” to find your vaccination record.

Pharmacy/Private Health Provider/Other

If you received your vaccination at a pharmacy or private health care provider, they should be able to look up your records and make a new card. The Florida Department of Health or your personal physician can also pull your record from the Florida Shots database.

The CDC has expanded its recommendation for vaccine boosters. Get a booster shot either 6 months after your initial Pfizer or Moderna series or 2 months after your initial J&J vaccine. The booster is available for free at retail pharmacies, even if you were vaccinated at a county-run site. Take your vaccine card with you to your booster appointment. Learn more.

Please visit our Testing Info page for the latest information on COVID-19 testing.

Visit the CDC’s website to learn the latest, best information on COVID-19. For statewide information, head to the Florida Department of Health’s website.

Please visit our Get Help page for community resources such as income assistance and food pantries.

• Our leadership has worked closely with other county officials from agencies including DOH-Pinellas, law enforcement, fire & EMS and schools.
• Our County staff has been supporting the local DOH by coordinating planning, resources and response with our municipal and community partners.  
• Our Emergency Management Department has coordinated multiple work groups to address specific needs within our community.
• Our Planning Team has gathered and analyzed data to help county leadership and elected officials make the best-informed decisions about when and how to help life return to normal around the county.
• Our Logistics Team has collected, coordinated, and distributed supplies.
• Our Business Team has worked with local businesses to provide them with information about recovery plans and opportunities.
• Our Feeding Team has collaborated with area non-profits and the Pinellas County School District to prepare and distribute hundreds of thousands of meals to children and vulnerable residents.
• Our Live Chat Team has fielded hundreds of resident inquiries and requests for help.
• We’ve enhanced our facility sanitation protocols to protect our employees and residents.
• Our Communications team has worked with our departments and partners to ensure residents and businesses are connected to the resources that they need to stay safe and endure the impacts of the virus on our community.
• Our County Commission has directed hundreds of millions to local residents and businesses from federal relief programs.

For information on COVID-19 expenditures, please see the COVID-19 Spending Report and Expenditure Summary.