Frequently Asked Questions


What are the COVID-19 safety rules in Pinellas County?

Following Governor DeSantis’ executive order, 21-102, Pinellas County has no rules for face coverings or social distancing in public places, but other agencies and businesses may have their own policies.

The Centers for Disease Control and Prevention has updated their guidance on face coverings.

How can I enjoy gatherings safely?

If you are fully vaccinated, you can participate in many of the activities that you did before the pandemic. To maximize protection from the Delta variant and prevent possibly spreading it to others, the CDC recommends you wear a mask indoors in public if you are in an area of substantial or high transmission. See more guidance from the CDC for vaccinated people.

If you are not vaccinated yet, gathering virtually or with the people you live with is the safest way to celebrate. If you do have a small gathering with people who don’t live with you, outdoors is safer than indoors and doctors recommend you wear masks. See more tips from the CDC.

When and how can I get a vaccine?

Vaccines are widely available for free at most pharmacies, at the Florida Department of Health clinics and via home delivery. See our vaccine page for more information.

I lost my vaccine card. Can I get a replacement?

If you lost your card, there are options for getting proof of your COVID-19 vaccination.

Public Site/Patient Portal

If you received your vaccine at a Pinellas County public site booked through www.patientportalfl.com, log in with your user name (most likely your email address) and password; if you forgot your password, select “Forgot Password” and a temporary password will be sent to you. Once logged in, click “Vaccination” on the top tool bar then select the down arrow to “My VVR” to find your vaccination record.

Pharmacy/Private Health Provider/Other

If you received your vaccination at a pharmacy or private health care provider, they should be able to look up your records and make a new card. The Florida Department of Health or your personal physician can also pull your record from the Florida Shots database.

What about the booster shot for the COVID-19 vaccine?

The CDC recommends that people in the following groups should receive a booster shot of Pfizer-BioNTech’s COVID-19 Vaccine at least 6 months after completion of their 2-dose Pfizer series:

People who are immunocompromised can also get a third dose of the Pfizer or Moderna (mRNA) vaccines at a nearby retail pharmacy.  For details, please visit here (https://www.cdc.gov/coronavirus/2019-ncov/vaccines/recommendations/immuno.html).  

To find where vaccines are being given near you, please visit www.vaccines.gov

Are restaurant owners and managers required to screen employees for COVID-19 symptoms?

No, but it is recommended that restaurants and bars continue to follow CDC Guidelines for Restaurants and Bars

Recognize Signs and Symptoms


How can I get tested for COVID-19?

Please visit our Testing Info page for the latest information on COVID-19 testing.


Do I need to wear a mask in public?

To maximize protection from the Delta variant and prevent possibly spreading it to others, the CDC recommends vaccinated people wear a mask indoors in public if you are in an area of substantial or high transmission. See more guidance from the CDC for vaccinated people. Here is the latest information from the CDC on mask wearing: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html

If you are immunocompromised and have taken the vaccine, your body may not be as protected from COVID-19. The CDC recommends you follow current prevention measures  (including wearing a mask, staying 6 feet apart from others you don’t live with, and avoiding crowds and poorly ventilated indoor spaces) to protect yourself against COVID-19 until advised otherwise by your healthcare provider.

Following Governor DeSantis’ executive order, 21-102, Pinellas County rescinded the ordinance requiring face coverings in public places. The Pinellas Board of County Commissioners will no longer need to discuss the issue at public hearings.

Private businesses and organizations in Pinellas may still require face coverings and/or any other safety protocols as part of their own business operation.

Are elective medical procedures allowed? 

During the Delta variant surge, many area hospitals suspended elective medical procedures, though hospital capacity has recently improved. Check with your health provider.  


Where can I find more information about COVID-19?

Visit the CDC’s website to learn the latest, best information on COVID-19. For statewide information, head to the Florida Department of Health’s website.


Where can I get financial help or food assistance? 

Please visit our Get Help page for community resources such as income assistance and food pantries.


What has Pinellas County been doing in response to COVID-19?

  • Our leadership is working closely with other county officials from agencies including DOH-Pinellas, law enforcement, fire & EMS and schools.
  • Our County staff has been supporting the local DOH by coordinating planning, resources and response with our municipal and community partners.  
  • Our Emergency Management Department has been coordinating multiple work groups to address specific needs within our community.
  • Our Planning Team has been gathering and analyzing data to help county leadership and elected officials make the best-informed decisions about when and how to help life return to normal around the county.
  • Our Logistics Team has been collecting, coordinating, and distributing supplies.
  • Our Business Team has been working with local businesses to provide them with information about recovery plans and opportunities.
  • Our Feeding Team has been collaborating with area non-profits and the Pinellas County School District to prepare and distribute hundreds of thousands of meals to children and vulnerable residents.
  • Our Live Chat Team has been fielding hundreds of resident inquiries and requests for help.
  • We’ve enhanced our facility sanitation protocols to protect our employees and residents.
  • Our Communications team is working with our departments and partners to ensure residents and businesses are connected to the resources that they need to stay safe and endure the impacts of the virus on our community. Check out the county’s FacebookTwitter and Instagram pages for daily messages on these and other important topics.
  • Our County Commission has directed hundreds of millions to local residents and businesses from federal relief programs.



How has Pinellas County funded COVID-19 response?

For information on COVID-19 expenditures, please see the COVID-19 Spending Report and Expenditure Summary.